KEA Terms & Conditions - Valid until 31 October 2009

Standard Rates include

  • Unlimited kilometres for all vehicle types
  • Standard Excess Insurance Cover
  • Living equipment
  • Full water tank and gas bottle(s)
  • Nationwide roadside assistance & phone help-line
  • Extensive travel information pack
  • Southern Africa Road Atlas
  • Copy of Camping Destinations Travel Guide 
  • Cleaning fee, Extra Driver Fee
  • 14% VAT (Value Added Tax)
  • Free transfers between depot and Airport or City Hotel at pick up and drop off

Minimum Rental Duration and Costings
Minimum rental period: 5 days. Vehicle rentals are calculated on a per calendar day basis, i.e. day of pick-up or drop off is always counted as a full day irrespective of what time it is collected or dropped off. A contract fee of R50.00 is charged on all rentals

Long-term Rental
Hires over 50 days   4%Discount on 35+ Day Rate.
Hires over 75 days   7%Discount on 35+ Day Rate.
Hires over 100 days 10% Discount on 35+ Day Rate.

Rental Locations (Vehicle collection & return)
South Africa: Cape Town, Johannesburg
Namibia: Windhoek


Office Hours

Monday to Friday 08.00 - 17.00
Saturday, Sunday and Public Holidays 08.00 - 13.00

All branches are closed on Christmas Day (25 December)
(Late returns will be charged on a per day basis)


One Way Rental Fee
For all one way hires within South Africa a one way fee of R 3,500.00 is applicable. A one way fee of R 4,500.00 applies for all cross border one way hires (South Africa to Namibia and reverse).

Licence and Minimum Age
A valid international drivers licence is required. The minimum age is 21 years. No national drivers licence. A handling fee of R250.00 shall be charged on all traffic fines.

Standard Excess Policy
All KEA Campers vehicles come with comprehensive insurance cover. A standard excess of R45,000.00 applies in the event of any damage to either our vehicle or third party property. The renter will also be fully liable for replacing or repairing damaged windscreens and tyres. A security bond of R45,000.00 will be taken on vehicle collection. The security bond can be paid by traveller's cheque or credit card. Should the bond be paid by credit card the amount will be debited to your account immediately, any currency fluctuations are not the responsibility of KEACampers. The bond is fully refundable on return of the vehicle to the agreed location, on the agreed date, with no damage incurred to the KEA Campers vehicle or third party property and the toilet cassette has been emptied and no items are lost or damaged.

PLEASE NOTE THAT SINGLE VEHICLE ACCIDENT IS INCLUDED IN ALL INSURANCE OPTIONS. APPLICABLE EXCESS SHALL APPLY.

Clutch replacement or damage due to client negligence is not covered with any of the insurance options.

A handling fee of R 5000.00 is charged on all vehicle damages with all insurance options taken.

KEA Campers offer the following two (2) options to reduce or waive the Standard Excess:

Excess Reduction 1
Excess Reduction 1 at R 150.00 per day will reduce the excess for any damage to either vehicle or third party property to a maximum of R 20,000.00. The renter, however, will be fully liable for replacing or repairing damaged windscreens, radio theft, Recovery costs, Replacement costs, clutch damage and tyres. The bond of R 20,000.00 can be paid by traveller's cheque or credit card, This is fully refundable on return of the vehicle to the agreed location, on the agreed date, with no damage incurred to the KEA Campers vehicle or third party property and the toilet cassette has been emptied and no items are lost or damaged. The total insurance charge is limited to a maximum of 50 days or R 7,500.00.

In case of any damage to the KEA Campers vehicle or third party property a second bond will be collected to cover the excess for any subsequent damage.

Excess Reduction 2
Excess Reduction 2 at R 300.00 per day will waive the excess for any vehicle and third party property damage, and the cost of replacing or repairing of windscreens, tyre damage, radio theft and recovery costs. A security deposit of R 1250.00 is payable at the time of pickup to ensure that the vehicle is returned to the agreed location, on the agreed date in clean condition and providing the toilet cassette and waste water tank has been emptied and no items are lost or damaged. The total charge is limited to amaximum of 50 days orR15000.00.

IMPORTANT
The renter is fully liable for any damage to the KEA 4x4 and Motorhome Rental vehicle or third party property if:

1. The terms of the rental contract are breached.
2. Damage to the vehicle is caused by careless, wilful or reckless driving.
3. Driving under the influence of alcohol or drugs.
4. Driving on restricted roads.
5. Water submersion or salt water damage caused through own fault.
6. The vehicle is driven outside the specified countries without permission.
7. There is damage /Abuse to the clutch.

Accidents
By law all accidents must be reported to KEA Campers and the local Police within 24 hrs. Failing to report accidents voids all insurance cover and the hirer becomes fully liable for all costs.

  • If the rental vehicle is involved in an accident and is not driveable, a replacement vehicle may be collected from the closest branch.
  • If the hirer requires a replacement vehicle to be delivered, then these charges will be for the hirers account.
  • The hirer is responsible for the recovery of the damaged vehicle to the original rental branch.
  • If the hirer is unable to take a replacement vehicle, no refunds for early termination of the contract will be considered.
  • No refund of rental days lost will be considered during the period in which a replacement vehicle is being replaced.
  • Should the hirer continue with a replacement vehicle then a new rental contract and insurance conditions will apply.
  • Kea reserves the right to apply the above conditions as they deem fit.

Road Restrictions
Campers/Motorhomes can only be driven on sealed/bitumen/gravel roads. 4WD Campers are allowed to be driven on public bitumen/tar roads as well as on public recognized tracks in South Africa, Namibia, Botswana, Mozambique and Zimbabwe. Special permission is required from KEA Campers for full off road use and for use in other countries.  No Entry allowed into Malawi andTanzania. A cross border fee of R1000.00 applies for travel into Mocambique.

Repairs
Repairs of up to R 1,000.00 may be effected without authorisation and will be reimbursed. Amounts above R 1,000.00 require approval from KEA on-road assistance.

Vehicle Return
All vehicles must be returned with a full fuel tank. Refuelling at our depot will be charged at ZAR/N$ 1.50 per litre above the current price of fuel.


Cancellation Fees
Fees in Percentage of Gross Rates if:

25 days before pick-up = AUD150.00// EUR100.00
24 days to 6 days before pick-up = AUD150.00// EUR100.00 +15%
5 days to 0 days and no show = = AUD150.00// EUR100.00 +50%
if vehicle is returned early = No Refund available


Multiple Rentals - Minimum of 5 days per Country
Multiple rentals can be combined to qualify for a longer term rental rate. South African, Australian and New Zealand rentals can be combined to qualify if travel is within a 12 month period.

Additional Equipment
To be booked at time of reservation and payable on vehicle collection.

Umbrella = R/N$ 200.00
Child seat = R/N$ 200.00
GPS = R/N$ 50.00 per day, Excess R 4000.00
Mobile phones = On request

Changes of Vehicle
If, for reasons beyond our control, the reserved vehicle is not available, we reserve the right to substitute a comparable or superior vehicle at no extra cost to the client. This shall not constitute a breach of contract and does not entitle the renter to any form of refund.

Taxes
All charges include 14% VAT. All rates and conditions are subject to change in accordance with changes in government taxes.

Please Note
Rates and conditions may be subject to change. Whilst including the same facilities, some vehicles may have different layouts to those shown. All measurements and volumes shown are approximate. The information provided on this website is subject to change without notice.