TERMS AND CONDITIONS
TERMS AND CONDITIONS
1. Hire of camper
(a) Leisure Enterprises SA (the owner) hires to the customer this vehicle in terms of these general conditions of hire.
2. Deposit and hire charges
(a) The customer shall give to the owner a deposit slip, which shall be returned without delay on the return of the
vehicle to the place from which it was hired. When the customer does nor own a credit card, a monetary amount
equal to the excess sum is applicable.
(b) The hire charges, at the rates signed for, are payable in advance unless otherwise arranged.
(c) The customer shall pay for any damaged item that belongs to the owner when an excess applies.
3. Period
(a) The initial period for which the Camper is hired shall be stated on the contract.
(b) The hire period shall commence when the customer takes delivery of the Camper, and shall end when the owner
accepts the return of the camper.
4. Camper in good order & Conditions
(a) The camper shall be deemed to be in good order and repair and fit for the purposes for which it is intended when
delivered to the customer, unless the customer notifies the owner of any defects immediately on taking delivery of
said camper,
(b) The owner shall, in its sole discretion decide whether the camper is defective or unfit for the purpose for which it is
intended, and shall be entitled to terminate this agreement and refund the deposit and any hire charge paid, or shall
replace the defective camper.
5. Breakdowns and Repairs
(a) The customer shall, maintain the camper and its belongings, in good running order and repair to the standards
required by the owner until the camper is returned to the owner.
(b) All campers are current models, but minor problems can always arise. Minor repairs done while travelling by the
customer could be reimbursed on presentation of a receipt on return. The customer shall immediately notify the
owner of any breakdown. The owner shall be entitled to repair or replace the camper at his cost, unless the owner in
its sole discretion, determines that the breakdown is due to improper use of or failure to service and maintain the said
camper, in which event the customer shall on demand, reimburse the owner with all costs incurred as a result of the
breakdown.
(c) The customer shall return the camper in a clean state and in good order and repair, fair wear and tear excepted.
In the event of the camper or any of its belongings being lost destroyed or damaged as a result of any cause prior to
the return of the camper, the customer shall be liable to make good the replacement cost thereof and hire charges
continue until the customer has paid for or replaced the lost camper and/or its belongings.
(d) Bobo Campers must be allowed a realistic time frame to attend to any breakdown or problem before any lost time
claim can be successful. As a rule of thumb 24 hours should be sufficient to solve a problem before claims can be
submitted. Air conditioner and fridge failures can take longer depending on the country in which customer drives.
6. Use of camper
(a) The customer acknowledges that he is aware of the purpose for which the vehicle was designed, as well as all
safety and maintenance procedures which are required of the vehicle by any lawful authority, and shall only use the
vehicle for such purpose, and shall comply with all such safety and maintenance procedures. The customer shall be
liable to and hereby indemnifies the owner for all damage or loss suffered by the owner should the vehicle be used
for any other purpose, or should the customer fail to comply with any required safety and maintenance procedures.
(b) The customer shall use the camper at its own risk. The customer shall have no claim of any nature against the
owner of the vehicle, for any loss suffered or damages sustained by the customer arising from any cause, including,
without any limitation, the use of the camper and provisions thereof. We also do not take responsibility from damages
arising out of fast speeds and long distances driven on the washboard roads in Namibia. Damages caused by Vis
Major e.g. flash floods, lightning strikes and hail storms are not covered by our insurance waivers.
7. Access
(a) The customer shall, at all times, be fully responsible for the camper prior to the return thereof, and shall return it to
the owner at the expiry of the hire period or on cancellation of the agreement.
(b) The owner shall at all reasonable times be entitled to have access to the camper, for the purpose of inspecting or
repairing the vehicle.
8. General
(a) We, the owners, will be responsible for hotel or other accommodation due to the immobilisation of the vehicle for
reasons beyond the fault of the driver, and will make refunds for time lost while the vehicle is being repaired, at our
sole discretion.
(b) The customer is liable for all traffic offences incurred whilst the vehicle is on hire.
(c) Refrigerators,stoves, air conditioners and microwave are checked by the owner and the client before every rental,
consequently we do not accept liability for any possible malfunction of these units during the rental period.
(d) The vehicle must be returned by no later than 4 pm on the last day of hire or an extra day could be charged.
Permitted area of travel important for Discoverer 2,4,6 and Deluxe models
All campers are allowed to travel on any properly tarred surface. Good smooth sand roads (non-corrugated) are also
permitted. There are areas however that are not suitable for driving with a camper. These are: the Swartberg Pass
(SA), the Sani Pass (SA), Kalahari Gemsbok Park (Kgalagadi Transfrontier Park), The road to the Sentech Towers in
Marakele Park (SA), Baviaanskloof Pass (SA), all of Mozambique, all of Malawi, all of Angola, Zambia further than
Livingstone, 4x4 trails, the Skeleton Coast Park (Namibia), the short road from Hobas to the Viewpoint (Fish River
Canyon), Van Zyl's Pass (Namibia), Sandwich Harbour (Namibia), the entire Kaokoland (Namibia), the Okavango
Delta (Botswana), narrow and steep single lane mountain passes and any road in South Africa, Swaziland, Lesotho,
Botswana and Namibia that do not adhere to the condition of roads as mentioned above. Travelling in Zimbabwe is
not recommended, since items like fuel or food are currently not always available. We also do not take responsibility
for ANY damages arising out of fast speeds and long distance driving on the washboard roads (especially D-roads) in
Namibia. These include both air conditioners, radiators, tyres and shocks.
Vehicle substitution
We reserve the right to substitute under special circumstances the desired vehicle with an equal or better vehicle
without prior notice before the start of any rental period.
If a vehicle needs to be substituted because of an accident or mechanical problems, and the hirer refuses to accept a
replacement vehicle as stipulated above, the hirer is seen to terminate the contract, and no reimbursements will
apply.
Vehicle substitution costs because of an accident or mechanical failure resulting in non-drivable caused by own fault
or negligence or Vis Major (wind, storms or lightning) will be for the hirers' account.
Driving distances can be great and Bobo Campers must be given a realistic time to cover a distance before lost
holiday time becomes a factor for a claim submission. Non-essential items like air conditioners can take longer (up to
two days) to be repaired, depending on the country or area the customer is travelling in.
Accidents
By law all accidents must be reported to Bobo Campers and the local Police within 24 hrs.
Failing to report accidents voids all insurance cover and the hirer becomes fully liable for all cost
Personal injury and belongings
Personal injury and belongings are not covered by our insurance. The client is therefore responsible to obtain his or
her own travel insurance.
Insurance CDW (Collision Damage Waiver) 2010 for the Discoverer 2,4,6 and Deluxe
Minimum age of driver is 21 years with valid international drivers license. Basic excess is applicable on all vehicles
involved in a collision or accident – this is R35 000 for the Discoverer 2,4,6 and Deluxe. This is included in the rental
contract. If this option is taken, the hirer is liable for the first R35 000 damage to a vehicle or third party vehicle /
property. The excess of R35 000 can be paid by cash or credit card (a manual imprint of the credit card will be taken
and the amount will have to be authorised by the bank). Taking the following options can reduce this excess:
CDW 1 from 3 days onwards: R140 per day reduces the excess to R12 000 for the Discoverer 2,4,6 and Deluxe
CDW 2 from 8 days onwards: R190 per day reduces the excess to R7 000 for the Discoverer 2,4,6 and Deluxe
CDW 3: from 15 days onwards: All-In-Cover R 230 per day reduces all risk to nil for the Discoverer 2,4,6 and Deluxe
The CDW 3 option is not available for Namibian travel.
Excluded from all options are driving recklessly and/or while under the influence of alcohol. (Willful damage by the
hirer) and Acts of God (Vis Major) incidents including lightning strikes, hard winds, floods and hail damages.
Accidents and damage caused by these will result in the up to full excess being applicable. Excess is payable in all
circumstances whether you are at fault or not. Excess will be returned when party at fault has paid the owner. Excess
is also payable for third party damages.
Engine, gearbox and clutch failure due to abuse falls outside any CDW insurance. Accidents and collisions is what is
covered by CDW insurance. Any damaged clutches will be send for a failure report. Until the outcome, the repair
costs and other related costs are for the customer.
Driving in the dark, speeding and driving on the wrong side of the road often causes accidents by the hirer. Never
drive faster than 100 km/h on tarred roads and 60 km/h on sand roads.
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